AT&T customers across the country are experiencing disruptions in their cell service.
Subscribe to our complimentary IndyTech newsletter, sent directly to your email every week.
Join our complimentary IndyTech newsletter for free.
AT&T is currently experiencing an outage, causing people to be unable to make phone calls, including emergency calls to 911.
The disruption at the largest phone network in the United States resulted in alerts from emergency services and recommendations from businesses on how to work around the problem.
On Thursday, issues arose and AT&T acknowledged them, stating that they were working diligently to resolve the problem. However, they did not provide any explanation for the cause or a timeframe for when it would be resolved.
AT&T boasts approximately 250 million customers, solidifying its position as the largest phone network in the US by a significant margin.
The mobile network company has reported that 75% of its network has been repaired.
Please stay tuned for the most recent updates regarding the outage.
Outages around the country as of 2pm
AT&T: 4,000
T-Mobile: 574
Verizon: 920
Cricket: 651
Boost Mobile: 88
According to the professor, the cause of the AT&T outage is most likely due to misconfiguration of the cloud.
According to Lee McKnight, an associate professor at Syracuse University’s School of Information Studies, the most probable reason for the service disruption is a “cloud misconfiguration” or a mistake made by a person.
He stated that while a malicious hack of ATT’s network is a possibility, it is less likely. The widespread outages across the country indicate a more fundamental issue.
The FCC is currently conducting an investigation into the outage.
The FCC spokesperson stated that they are currently investigating the reported wireless outages with the assistance of the Public Safety and Homeland Security Bureau.
“We are currently communicating with both AT&T and public safety officials, including FirstNet, as well as other providers.”
Downdetector has recorded a notable decrease in the number of reports.
The website monitoring self-reported outages has recorded a considerable decrease in disruptions throughout the nation.
Based on the most recent figures, approximately 7,000 individuals are still facing service disruptions. However, it should be noted that the website is not designed to provide a complete overview of the current situation.
:
The highest number of outages were reported by residents in the cities listed below.
According to Downdetector, a website that monitors service disruptions, residents in four cities in Texas and various other cities in the Midwest and on the east coast experienced the highest number of disruptions.
Individuals affected by the issue were located in Houston, San Antonio, Dallas, and Austin. In the meantime, other citizens who experienced difficulties with cellular service were primarily situated in Atlanta, Chicago, New York City, Miami, and Indianapolis.
The Cybersecurity and Infrastructure Security Agency is collaborating with AT&T.
The Cybersecurity and Infrastructure Security Agency (CISA) is aware of the reports and is collaborating with AT&T to determine the cause and effects of the outage. The agency’s Executive Assistant Director for Cybersecurity, Eric Goldstein, stated that they are prepared to provide any necessary assistance.
During his news conference, Ron DeSantis discussed the outage experienced by AT&T.
“During his speech on Thursday regarding the Central Florida Tourism Oversight District, Mr. DeSantis mentioned that there may be a lack of cell phone service for some individuals this morning.”
“I often consider my daily routine and imagine what would happen if we were to experience an EMP attack in this country,” he stated. “It’s not a pleasant thought.”
A county in Virginia is encouraging its residents to utilize the text messaging feature to contact 911 in the event of a service outage.
Authorities are facing difficulties in receiving calls due to the ongoing AT&T outage. In Virginia, the officials of Prince William County, located an hour south-west of Washington DC, are urging their citizens to send emergency texts if needed.
According to the Prince William Times, officials in nearby counties are also issuing similar notices, but are advising residents to use text messaging as an option for contacting 911.
AT&T reports that 75 percent of the network has been restored.
According to AT&T, 75% of their network has been restored.
The company stated that their network teams responded promptly and have already restored three-quarters of their network. They are actively working to restore service to the remaining customers as quickly as they can.
AT&T directs its customers to the ‘network update’ webpage.
Affected customers can now access a specific page on the AT&T website for assistance. The information provided on this page is not very comprehensive.
“Several of our clients are currently facing disruptions in their wireless service this morning. Our network staff promptly responded and have successfully restored three-quarters of our network. We are diligently working to quickly restore service for the remaining affected customers.”
Source: independent.co.uk
